Online Returns & Replacement Policy

  • Montmartre Fine Foods aims to provide you with top quality products with service to match
  • Montmartre Online Orders are governed by “distance selling” guidelines and customer protection
  • Distance selling states that you, the customer, have 14 days to advise us you wish to cancel your order and a further 14 days to return the products. Montmartre will then offer a full refund or replacement
  • As Montmartre deals with quality fresh food items with a 3 day shelf life we ask that if you would like to return items we are advised within 2 days of delivery with an explanation as to the reason. We can assure you that we will replace and/or refund the items for you
  • Once the item has been replaced, you still have the right to reject the replacement and we will offer a full refund
  • Montmartre will however, adhere to the distance selling guidelines of 14 days for you to advise us
  • A paper copy invoice will be provided with every order on delivery
  • A minimum order value of £25.00 applies to all online orders